GENERAL CONDITIONS OF SALE
En vigueur au 01/02/2024
Jusqu’au 31 janvier 2024 :
These general conditions of sale are those applicable in accordance with the provisions of the french Tourism Code, as well as the provisions referred to in french Law No. 92-645 of July 13, 1992 setting the conditions for the exercise of activities relating to the organization and sale of travel or stays and decree no. 94-490 of June 15, 1994.
VUELTA A COSTA TROPICAL is a limited liability company with share capital of €4,000 whose registered office is located at 28 Avenue Joffre 17500 JONZAC, France, registered with the RCS of SAINTES under number 918 406 174.
VUELTA A COSTA TROPICAL is registered in the register of ATOUT FRANCE travel and holiday operators under number IM017230002
It is also holder of the Spanish tourist license : VFT/GR/07293
À partir du 1er février 2024 :
Les présentes conditions générales de ventes sont celles applicables conformément aux lois en vigueur en Espagne.
VUELTA A COSTA TROPICAL est une entreprise régie par le statut d’autónomo, immatriculée en Espagne sous le code NIF Y9027619H.
It is also holder of the Spanish tourist license : VFT/GR/07293
Its purpose is :
Organization of stays and cycling holidays / camps in France and Europe
– Services around cycling
– Individual or group accommodation in accommodation provided
– Creation and provision of routes for cyclists and support
– Sale of products or services associated with stays/internships in ANDALUSIA : airport/station transfers, bicycle rental, rental and/or sale of accessories, cycling equipment, services related to food, sports activities and related well-being , excursions
The terms listed below will have the following definitions for the Parts :
– « GCS» : les présentes conditions générales de vente qui décrivent les obligations des parties s’appliquant aux services que proposent VUELTA A COSTA TROPICAL ;
– « The Customer» : la personne physique majeure pour qui VUELTA A COSTA TROPICAL réalise une prestation.
– « The Contract» : all the contractual documents signed and accepted by both parties ;
– « The Company» : la société VUELTA A COSTA TROPICAL ;
– « The parts»: collectively refers to the Company and the Customer
ARTICLE 1 – PURPOSE AND FIELD OF APPLICATION
These conditions govern the offers of stays and camps offered by VUELTA A COSTA TROPICAL.
These general conditions prevail over any other general conditions which may be opposed to them. The company can subcontract all or part of its market.
The Customer acknowledges having read and accepted them before confirming his reservation.
In the case of a group booking, the Customer in charge of the order undertakes under his sole responsibility to transmit these general conditions of sale as well as its appendices to all participants.
ARTICLE 2 – PHYSICAL FITNESS
The Customer must ensure beforehand that his physical condition is suitable for the stay and/or rides envisaged. VUELTA A COSTA TROPICAL cannot be held responsible in the event of physical insufficiency which may appear during the stay or the internship.
The Customer is informed that he may not, under any circumstances, request any compensation or reimbursement in the event that he cannot continue or participate in the stay and/or the rides.
ARTICLE 3 – ADMINISTRATIVE FORMALITIES
Prior to ordering their stay and/or rides, the Customer must ensure that they have valid administrative documents and must complete the administrative and health formalities at their expense and under their responsibility.
The Customer is invited to inquire with the competent authorities about the documents required for entry into foreign territory.
The civil status of the Customer mentioned on the contract must be identical to that appearing on his identity papers, which must be valid.
These provisions are also applicable to minor children.
The Company will not bear the additional or cancellation costs resulting from the impossibility for the Customer to carry out the stay and or the internship in the event that the latter does not present the documents required to travel and go to the country of destination.
ARTICLE 4 – PROPOSED ACTIVITIES
It is expressly agreed that the Company offers cycling stays and cycling holidays in France and Europe, services around cycling, individual or group accommodation in accommodation provided, creation and provision of routes for cyclists.
VUELTA A COSTA TROPICAL does not offer catering or prepared meals.
At the customer's request, VUELTA A COSTA TROPICAL will provide the Customer with the food products requested at least 24 hours in advance, subject to the supply of the product in question.
The price will be communicated to the Customer at the time of the order and will be invoiced to the Customer on departure.
In the case of a tailor-made stay or hotel accommodation, pension formulas may be offered. Half board or full board.
It is also expressly agreed that certain activities or facilities may be canceled for climatic reasons or in the event of force majeure.
VUELTA A COSTA TROPICAL also offers additional services:
– shuttle from the airport to the place of accommodation located in ALMUÑÉCAR in ANDALUSIA ;
– Padel and loan of rackets ;
- Bike rental ;
– Rental of pedals with powermeters.
ARTICLE 5 – ACCOMMODATION
The stay includes, in addition to the cycling service, accommodation.
This accommodation will be chosen by the customer: a townhouse, shared or not with other participants, or a hotel, on the proposal of VUELTA A COSTA TROPICAL or the customer himself.
The Customer will enjoy a bedroom as well as sanitary facilities as well as the common areas of the house (living room, kitchen, patio, terrace, etc.) or of the hotel.
The Customer must return to VUELTA A COSTA TROPICAL 14 days before the date of the day a valid copy of both sides of the identity document of all the participants as well as the form (appendix 2) duly completed.
Failing to satisfy them, VUELTA A COSTA TROPICAL, in application of local regulations, will be forced to cancel the stay at the Customer's sole expense.
ARTICLE 6 – MINIMUM PARTICIPANTS
The prices indicated have been established on the basis of a minimum number of participants. If this number is not reached, VUELTA A COSTA TROPICAL may cancel the stay and/or rides no later than 20 days before the departure date or apply an additional price per participant. The amount of this supplement will then be communicated to the Customer.
ARTICLE 7 – MATERIALS
The Customer is free to choose to use his own equipment (helmet, bicycle, etc.) provided that it is approved, in good condition and in line with the stay and the rides ordered.
As such, the Customer is fully responsible for the working condition of the equipment he brings.
VUELTA A COSTA TROPICAL may not be held liable for any operating or safety defect relating to the equipment belonging to the Customer.
VUELTA A COSTA TROPICAL reserves the right to cancel or modify rides if it deems that the equipment is inadequate or constitutes a danger for the Customer himself or the participants as well as third parties.
VUELTA A COSTA TROPICAL may provide the Customer with equipment for the performance of the services ordered.
This rental must take place at the expense of the Customer and according to the conditions described in appendix 1 of this document.
The reservation of the equipment must be made within 30 days before the start of the stay by mentioning it on the reservation form and paying the corresponding deposit.
High-end road bike rental (carbon frame) : from €180 including tax / week (deposit possible according to request from an external service provider – consult VUELTA A COSTA TROPICAL)
E-bike road rental: consult VUELTA A COSTA TROPICAL for the service provider's offer
Rental of powermeters pedals : €30 including tax / day or €100 including tax / week
Rental of padel equipment (4 rackets, 3 balls) + booking of a court : €35 including tax / 1 hour €45 including tax / 2 hours
These prices are indicated including VAT, VAT at the rate of 20% applies to these rentals.
All the conditions and obligations described in the GCS apply to the rental of equipment.
Bicycles and equipment are deemed to comply with the regulations in force when rented and in good working order. Equipment and accessories are fixed according to safety standards. The user acknowledges that the loaned equipment is in perfect working order.
The user is solely responsible for any damage caused to the rented equipment or due to its use.
The user undertakes to use the equipment with care and within the limits of his abilities, to respect the instructions for use and safety which will be sent to him by the lessor, to use the loaned bicycle under normal conditions.
The user undertakes to do everything possible to avoid the theft or damage to the rented bicycle.
In the event of a technical failure of the bicycle during the execution of the contract, the user cannot undertake repair work on his own initiative and must report this to VUELTA A COSTA TROPICAL as soon as possible. At his request, the bicycle will be replaced by a bicycle of the same type, subject to availability and in the absence of faulty liability on the part of the user, for the remaining period.
The user may not claim reimbursement of costs or invoices, or damages from VUELTA A COSTA TROPICAL.
He undertakes to return the bike in its original condition on the last day of the stay, before 10 am. The deposit, in the event that it has been requested by a service provider, will be returned to the Customer within fifteen days of the end of the service, minus all the costs of repairing or replacing the equipment. Additional invoicing will be established according to the damage observed and will be deducted in priority from the amount of the deposit.
ARTICLE 8- SECURITY
VUELTA A COSTA TROPICAL will give the Customer on arrival a safety and repair kit which consists of a flashing rear light, a multi-tool, an inner tube and a mini-pump. This kit must allow the Customer to travel only with what is strictly necessary. Only the rear light will be mandatory on each bike to maximize safety.
The Customer must inform VUELTA A COSTA TROPICAL of his needs 30 days before his arrival so that the Company can meet them.
The Customer must return this material to VUETA A COSTA TROPICAL at the end of the stay and/or the rides.
In the event of non-return or if the equipment has been damaged, VUELTA A COSTA TROPICAL reserves the right to invoice the Customer for the replacement or repair of the equipment supplied. Additional invoicing will be established according to the damage or disappearances observed.
ARTICLE 9 – IMAGE RIGHTS
Unless otherwise agreed between the parties, VUELTA A COSTA TROPICAL will be authorized to use, on all media, the photographs and videos taken during the stay and/or the rides for its own communication.
The Customer accepts that his image may be used on all VUELTA A COSTA TROPICAL promotional materials.
Image rights are granted for a period of two years, renewed by tacit agreement.
When minors appear in the photographs, and in accordance with the legal provisions and case law in force, the image authorization must be signed by the TWO holders of parental authority prior to any use by the Photographer. In their own use of the photographs, each of the holders of parental authority or family members uses the photos at their own risk and peril, and will be solely responsible for the possible consequences of unauthorized dissemination by the interested parties.
VUELTA A COSTA TROPICAL undertakes never to use photographs and videos in a context likely to cause harm to the Customer.
The Customer may freely oppose the transfer of his image rights by mentioning it in writing.
ARTICLE 10 – PRICES AND TAXES
Les prix communiqués sont exprimés par personne, TTC et en euros payable en Espagne. Le prix total à régler reprenant les différents composants de la commande, les frais de services mentionnées et les taxes applicables seront communiquées lors de la confirmation de la commande.
The prices only become definitive after receipt of the confirmation of the execution of the excursion. The display of prices is mentioned for information only for the current calendar year.
ARTICLE 11 – PRICE REVISION
In accordance with the provisions of article L211-12 of the french Tourism Code, the price may be revised and adjusted upwards or downwards up to 30 days before the departure date without the possibility for the Customer to request cancellation or resolution of the contract.
The evolution of the price can occur for the following reasons:
– a change in the cost of fuel;
– changes in taxes and fees relating to travel services;
– if the number of participants is insufficient, VUELTA A COSTA TROPICAL reserves the right to modify its price according to the actual number of people.
– in the case of hotel accommodation, a significant change in the price of the night or other costs
ARTICLE 12 – PAYMENT
All orders that have been confirmed are payable in Euros.
Full payment is required at time of order.
Payment for any order placed on the website is made by PAYPAL or STRIPE.
Payment can also be made by bank transfer (SEPA area).
Orders that are made on site can be paid for by bank card:
– The national blue card,
– VISA cards,
– EuroCard/MasterCard cards
All taxes and bank charges for the transaction are the responsibility of the customer. After validation of an order, VUELTA A COSTA TROPICAL will send a confirmation e-mail and an invoice to the customer who placed the order. The Company's bank account statement will be attached to the invoice, thus allowing the customer to proceed by bank transfer.
The Customer may not oppose the payment except in the cases listed exhaustively and those provided for by law:
- Flight ;
- Loss ;
– Fraudulent use;
The company does not accept payment by check.
The Customer is informed that the stay and/or the rides must be paid in full 7 days before the date of the excursion under penalty of cancellation. In the event of cancellation, the Customer is informed that cancellation costs will be invoiced to him in accordance with the provisions of article 19.
ARTICLE 13 – INSURANCE AT THE CHARGE OF THE CUSTOMER
The Customer is informed that he must subscribe or have a multi-risk guarantee covering the costs of cancellation, repatriation, medical costs.
ARTICLE 14 – INSURANCE AT THE COMPANY'S CHARGE
VUELTA A COSTA TROPICAL a souscrit auprès de la compagnie BERKLEY sis Gran Vía C.C. 632, 2ndo 1ra, esc. C – 08007 Barcelona – España, une assurance responsabilité civile professionnelle dont le numéro de police est le 2063514.
BERKLEY Company couvre notamment les conséquences pécuniaires en raison des dommages corporels, matériels et immatériels causés à des clients aux préposés ou à des tiers par suite de fautes, erreurs de fait ou de droit, omissions ou négligences commises à l’occasion du séjour ou du stage et dans les limites de ladite police.
ARTICLE 15 – COMPLAINTS
Any complaint for non-compliance during the stay must be immediately reported to VUELTA A COSTA TROPICAL so that a solution can be provided as soon as possible.
The Customer may bring this complaint to the attention of the Company by email to the following address:[email protected]
Ou à l’adresse suivante : Calle Antigua, 17 – 18690 ALMUÑÉCAR – Granada – España.
The Company will make every effort to remedy the inconveniences and problems reported.
The resolution of the complaint cannot relate solely to the contractual elements of the stay and/or the rides.
In the event that the Company is unable to remedy the problems reported, compensation may be considered only for unresolved complaints and provided that supporting documents are sent to it within fifteen days.
ARTICLE 16 – LIABILITY
The Company cannot be held liable for non-performance or poor performance of all or part of the services provided for in the contract which would be attributable to the Customer or to a case of force majeure.
The Customer is solely responsible for his bicycle as a vehicle and for respecting the highway code.
The Customer is informed that he must in all circumstances respect the highway code and the laws of the country in which the stay or the camp takes place.
ARTICLE 17 – LIMITATION OF LIABILITY
In the event of loss, damage or theft of personal effects, the Company cannot be held responsible. The Customer is informed that he is asked not to bring any valuables.
In the event of an accident, injury or any other damage, the Company cannot be held responsible if the Customer does not respect the safety instructions or decides to take a route not planned in the rides which will have been prepared upstream. The Customer is again invited to take out insurance in order to guarantee any damage and accidents that may result from the stay and/or the rides.
In case of late arrival on the site, the Company cannot be held responsible. The Customer is informed that he must be personally responsible for the means of transport for which he chooses and therefore for the delays, strikes or cancellations which may result therefrom.
The Company cannot be held responsible for the cancellation of the stay and/or rides in the event of force majeure, weather hazards, war, epidemic, government restrictions or any other cause beyond the control of VUELTA A COSTA TROPICAL.
ARTICLE 18 – FORCE MAJEURE
The responsibility of the Company cannot be implemented if the non-execution or the delay in the execution of one of its obligations results from a case of force majeure. Are considered as cases of force majeure, in addition to those usually retained, power cuts, total or partial strikes, kidnappings, blockages of means of transport or supply for any reason whatsoever, earthquakes, fires, storms , floods, water damage, governmental or legal restrictions, changes in legal or regulatory texts, and events beyond the control of the Company.
ARTICLE 19 – CANCELLATION CLAUSE
In the event of non-performance of its obligations by a party, in particular in the event of non-performance of the service by the Company or in the event of total or partial non-payment by the Customer, the sale may be automatically terminated. for the benefit of the other party.
The resolution will take effect (thirty) 30 days after the sending of a formal notice remained unsuccessful.
In the event of total or partial non-payment by the Customer, the Company may claim the return of the service or its compensation.
ARTICLE 20 – CANCELLATION OF THE CONTRACT BY THE CUSTOMER
Reservation cancellation can only be done by the person in charge of the reservation. It must reach the company by e-mail and be confirmed by registered letter with acknowledgment of receipt before the start of the stay and/or internship, the date of the post serving as proof.
Cancellation does not exempt the Customer from paying the sums due to the Company.
Similarly, a premature departure of the Customer cannot give rise to any request for reimbursement.
In the event of cancellation, the Customer will be subject to the following cancellation fees :
– Cancellation more than 30 days before the start date of the stay ; 20% of the amount including tax of the stay is due ;
– Cancellation between 30 days and 21 days before the start date of the stay : 50% of the amount including tax of the stay is due ;
– Cancellation between 20 days and 8 days before the start date of the stay : 70% of the amount including tax of the stay is due ;
– Cancellation less than 7 days before the date of the service: the amount including tax of the stay is due.
No cancellation fees will be charged in the following situations :
– in the event of exceptional circumstances, for example if there are serious security problems at the place of destination which are likely to affect the journey. In addition, the Client may, at any time before the start of the stay and/or internship, terminate the contract subject to the payment of appropriate and justifiable termination costs. If, after the start of the stay and/or the course, important elements of it cannot be provided as planned, other appropriate services must be offered to the Client, at no additional cost.
ARTICLE 21 – NO RIGHT OF WITHDRAWAL (en vigueur jusqu’au 31 janvier 2024)
The rules of distance selling laid down by the french Consumer Code provide in particular for a withdrawal period of 14 (fourteen) days for exchange or refund. However, the new article L221-28 12° of the french Consumer Code specifies that the right of withdrawal cannot be exercised for contracts for the provision of accommodation services, other than residential accommodation, goods transport services, car rentals, catering or leisure activities that must be provided on a specific date or period.
Thus, and in accordance with Article L 221-28 12° of the french Consumer Code, the Customer who has reserved and/or ordered remotely (by telephone or via the internet) a service from VUELTA A COSTA TROPICAL does not have a right withdrawal
ARTICLE 22 – PARTIAL NULLITY
The invalidity of one or more provisions of these General Conditions of Sale does not affect the validity of the other provisions. Null clauses will be interpreted in accordance with the legislation and regulations in force.
ARTICLE 23 – MODIFICATION OF THE GCS
VUELTA A COSTA TROPICAL reserves the right to modify these general conditions of sale at any time.
The applicable general conditions of sale are those in force on the date of conclusion of the contract with the Customer.
Any modification of the general conditions of sale will be presumed accepted by the Customer who, after having been informed by post or email, has not expressed his disagreement within 15 days before the date of stay.
ARTICLE 24 – PERSONAL DATA
For the execution of the contract, the Customer is required to share Personal Data with the Company, the latter will collect this data exclusively for the purposes of managing reservations and executing the travel contract. This data will be processed in accordance with all applicable laws, including Regulation (EU) 2016/679, all texts, regulations, ordinances and standards subject to change.
This data may, if necessary, be transmitted to third party partners or to any employee in the context of the execution of the contract.
This data will be kept for the duration of the commercial relationship and for any additional period pursuant to a legal or regulatory provision.
The Company takes every precaution to guarantee the security of this data.
The Customer has a right of access, rectification, portability and deletion of his data or even limitation of processing. The Customer may also, for legitimate reasons, oppose the processing of data concerning him.
To exercise his rights or for any request relating to the use of personal data, the Customer is invited to contact the person responsible for processing personal data, Mrs. Marion Avit at the following address : 28 Avenue Joffre 17500 JONZAC - France.
By email :[email protected].
Any complaints may be addressed to the french Commission Nationale de l'Informatique et des Libertés(www.cnil.fr).
ARTICLE 25 – MEDIATION
VUELTA A COSTA TROPICAL informe le Client de l’existence d’une plateforme européenne de Règlement en Ligne des Litiges à laquelle il peut recourir : http://ec.europa.eu/consumers/odr/.
ARTICLE 26 – DISPUTES
VUELTA A COSTA TROPICAL est une société espagnole de sorte que le contrat conclu avec l’Entreprise est régi par le droit espagnol. Tout litige relatif à son interprétation et ou à son exécution relève des tribunaux de SAINTES.
APPENDIX 1 : INTERNAL RULES
Vuelta a Costa Tropical intends to make every effort to ensure that the stay is successful but remains dependent on the behavior of each one. It is with this in mind that Vuelta a Costa Tropical wished to implement these rules of procedure which the Customer undertakes to respect.
TRAFFIC LAWS
Notwithstanding the presence of a Vuelta a Costa Tropical guide, the road remains a dangerous place where constant attention is essential.
The Customer declares to have a perfect knowledge of the highway code and road usages, he declares to submit to the present regulations of the highway code. If it contravenes the laws and regulations in force during the service, Vuelta a Costa Tropical can in no way be held responsible. The Customer undertakes to comply with the safety instructions given by Vuelta a Costa Tropical in the context of the performance of the service.
All the safety devices must be used by the Customer, in particular the helmet.
The Customer undertakes never to endanger others or himself for any reason whatsoever, to respect the elementary rules of prudence and safety.
The Customer undertakes to have the physical qualities required with regard to the difficulties and distances provided for in the context of the service.
The Customer is solely responsible for the circuits he takes and ensures that he borrows them of his own free will ; he declares to be in good health and to be the sole judge of his aptitudes and physical abilities.
The Customer is solely responsible for his food and drinks for and throughout the duration of the rides.
The Customer acknowledges and understands that participating in rides is an activity that can be dangerous. He fully assumes the risk of being injured and/or injuring a third party during cycling rides. He fully assumes all associated risks and waives all claims against Vuelta a Costa Tropical, its operators, and successors and/or assigns in the event of bodily injury, property loss or damage, including any claims for negligence. , civil liability and/or strict liability.
In addition, he undertakes to compensate the operators and owners of Vuelta a Costa Tropical and to release them from all liability in the event of any claims, including any damages or claims from third parties resulting from his stay.
CODE OF GOOD CONDUCT
The entire Vuelta a Costa Tropical team and the Vuelta a Costa Tropical cycling guides are available to provide you with the best cycling advice.
Vuelta a Costa Tropical wishes to favor conviviality and respect for others for the stays offered. Therefore, respectful and civilized behavior is expected towards other Customers, Vuelta a Costa Tropical cycling guides and the Vuelta a Costa Tropical team.
Violent or rude behavior towards these different people will not be tolerated and Vuelta a Costa Tropical reserves the right to terminate the service in the event of behavior likely to disturb the smooth running of the stay.
PHYSICAL FITNESS
The Customer undertakes to have the physical qualities required with regard to the difficulties and distances planned for the stay.
No refund can be made in the event of physical incapacity in the performance of the service.
TRANSFERS
Transfers between the residence and the place of stay remain the responsibility of the Customer.
Vuelta a Costa Tropical cannot be held responsible for the consequences of delays, incidents or accidents occurring during these transfers.
THE ACCOMODATION
The accommodation provided by Vuelta a Costa Tropical has been the subject of great attention and should allow you to fully enjoy your cycling experience during your stay.
The rooms are made available between 5 p.m. on the day of arrival, regardless of the time of arrival and the means of transport used and must be vacated before 12 p.m. on the day of departure, regardless of the time and the means of transport used.
The Customer must also pay particular attention to his belongings. Vuelta a Costa Tropical will not be responsible for thefts committed in hotels.
Any degradation will engage the responsibility of its author.
All Customers have access to all designated accommodation (except named rooms).
Each Customer will have a key to the accommodation for which he will be solely responsible.
Water, electricity, heating if necessary, are included.
Bed linen, bathroom linen, beach towels, kitchen linen, soap, shampoo, detergent, household products, sponges are included.
A welcome food pack is included.
End of stay cleaning is included. It is just asked not to leave dirty dishes or any waste-dirt in the accommodation.
Meals, breakfasts, drinks are not included.
The Customer must manage/empty/sort your waste so that at the end of the stay there is no longer any scattered in the accommodation.
After reservation of the stay, a Whatsapp discussion group will be created between all the Customers of the same stay in order to share before, during and after, the information necessary for the progress of the stay.
Pets are not accepted
Smoking accepted outside (patios, balconies, terraces, courtyards, gardens) if other customers of the same stay OK, inside accommodation strictly non-smoking.
Sets of accommodation and room keys are to be returned at the end of the stay.
The objects or games made available must be put back in place at the end of the stay; if accidental damage has been done during the stay, please keep Vuelta a Costa Tropical informed to arrange for its replacement.
Gather the bins at the end of the stay, Vuelta a Costa Tropical will take care of removing them.
The goods, equipment and utensils of the house remain the property of Vuelta a Costa Tropical. Please leave them there and take care of them so that subsequent Customers can enjoy them as much.
Be careful when using terraces/balconies: do not bend over, do not climb, do not throw anything that could injure a Customer, a neighbor or a passer-by. Watch out for splashes of water (shower), grease (cooking appliances) which could inconvenience a neighbor or passer-by.
City life requires a minimum of good manners and respect for the neighborhood.
For this reason parties are prohibited in the accommodation.
Notify Vuelta a Costa Tropical immediately by all means of any damage or incident.
A first aid kit will be available in the accommodation. You will be shown the nearest healthcare and emergency locations to the accommodation.
GENERAL PROVISIONS
Vuelta a Costa Tropical reserves the right to exclude or deny access to accommodation and rides to any participant/trainee who violates these regulations or who behaves or acts inappropriately. This exclusion will not give rise to any refund, partial or total.
Vuelta a Costa Tropical cannot be held responsible for any event beyond its control such as, for example, accidents (bike rides, airport transfers, excursions), weather events, illnesses, injuries, death of persons, losses, damage or theft of property, delays or cancellations of flights, trains or other transport, disputes with participants/trainees, other road users, neighborhood of the accommodation.
APPENDIX 2 : TRAVELER DATA SHEET
ESTABLISHMENT / ESTABLISHMENT: VUELTA A COSTA TROPICAL – AVIT – VILPASTEUR
TIN:
CITY / TOWN: ALMUÑÉCAR – GRANADA
This form is to be completed by each Customer occupying the accommodation. / This registration form must be completed by all customers occupying the accommodation.
Write in capitals (in block letters)
NAME :
Name/
First names:
First Name/
Date of birth :
Date of birth/
Place of birth :
Place of birth/
Nationality :
Nationality/
Habitual residence :
Permanent address/
Phone number :
Mobile number/
Email address : @
e-mail address/
Date of arrival at the establishment and scheduled departure date:
Date of arrival at the establishment and intended date of departure/
Date/ signature:
Date/ signature/
Children under 15 years old accompanying the traveller/ Accompanying children under 15
NAME :
Name/
First name(s):
First Name/
Date of birth :
Date of birth/
Place of birth :
Place of birth/
Nationality :
Nationality/
Habitual residence :
Permanent address/
Phone number :
Mobile number/
Email address : @
e-mail address/
In accordance with the french law "informatique et libertés"No. 78-17 of January 6, 1978, you have the right to access and rectify your personal data, by contacting the manager of your accommodation establishment.
In accordance with the 6th January 1978 Law on Information technologies and civil liberties, you have the right to access, rectify, modify and delete all data concerning you by contacting the manager of the establishment providing you accommodation.
Terms of Service
Effective as of 09/27/2022
These general conditions of use (known as "GCU ») ont pour objet l’encadrement juridique des modalités de mise à disposition du site et des services par la VUELTA A COSTA TROPICAL et de définir les conditions d’accès et d’utilisation des services par « the User ".
These GCU are accessible on the site under the heading “Terms and Conditions".
The terms listed below will have the following definitions for the Parts :
– « GCU» : les présentes conditions générales d’utilisation qui décrivent l’encadrement juridique des modalités de mise à disposition du site et des services par VUELTA A COSTA TROPICAL ;
– « The Customer» : la personne physique majeure pour qui VUELTA A COSTA TROPICAL réalise une prestation ;
– « The Contract» : all the contractual documents signed and accepted by both parties ;
– « The Company» : l’entreprise VUELTA A COSTA TROPICAL ;
– « The parts» : collectively refers to the Company and the Customer.
ARTICLE 1 : LEGAL NOTICES
Jusqu’au 31 janvier 2024, l’édition du site www.vueltacostatropical.cc is insured by SARL VUELTA A COSTA TROPICAL with a capital of 4000 euros, registered with to the french RCS of SAINTES under number 918 406 174 00014, whose registered office is located at 28 avenue Joffre – 17500 JONZAC - France
Telephone number 00 34 6 43 02 53 34
E-mail address :[email protected]
The Director of publication is : Matthieu VILPASTEUR
Intra-community VAT number: FR76918406174
À partir du 1er février 2024, l’édition du site www.vueltacostatropical.cc est assurée par l’entreprise VUELTA A COSTA TROPICAL, sous le statut d’autónomo en Espagne, immatriculée en Espagne sous le code NIF : Y9027619H
Numéro de téléphone : 00 34 6 43 02 53 34
Adresse e-mail : [email protected]
The Director of publication is : Matthieu VILPASTEUR
Numéro de IVA intracommunautaire : ESY9027619H
The site hostwww.vueltacostatropical.cc is the INFOMANIAK company, whose head office is located at Rue Eugène-Marziano 25 – 1227 Geneva – SWITZERLAND, with the telephone number : 00 41 22 820 35 40.
ARTICLE 2 : ACCESS TO THE SITE
Websitewww.vueltacostatropical.cc offers the following services :
sale of cycling stays, accommodation, shuttle transfers to airports, stations, sale or rental of equipment, accessories, cycling consumables, associated or additional services, excursions.
The site is accessible free of charge anywhere to any User with Internet access. All costs borne by the User to access the service (hardware, software, Internet connection, etc.) are his responsibility.
ARTICLE 3 : DATA COLLECTION
For the execution of the Contract, the Customer is required to share Personal Data with the Company, the latter will collect this data exclusively for the purposes of managing reservations and the execution of the travel contract. This data will be processed in accordance with all applicable laws, including Regulation (EU) 2016/679, all texts, regulations, ordinances and standards subject to change.
This data may, if necessary, be transmitted to third party partners or to any employee in the context of the execution of the contract.
This data will be kept for the duration of the commercial relationship and for any additional period pursuant to a legal or regulatory provision.
The Company takes every precaution to guarantee the security of this data.
The Customer has a right of access, rectification, portability and deletion of his data or even limitation of processing. The Customer may also, for legitimate reasons, oppose the processing of data concerning him.
In accordance with the applicable regulations on the protection of personal data and the provisions of the General Data Protection Regulation (RGPD) UE/2016/679 of April 27, 2016, you have the following rights on the data concerning you:
– Right to information about your personal data that we store ;
– Right to request the correction, deletion or limitation of the processing of your personal data ;
– Right to object to processing for reasons of legitimate interest, public interest or profiling, unless we can demonstrate that legitimate and compelling reasons prevail over your interests, rights and freedoms, or that such processing is carried out for the purpose of asserting, exercising or defending legal claims ;
– Right to the portability of your data ;
You can revoke your consent to the collection, processing and future use of your personal data at any time. To exercise his rights or for any request relating to the use of personal data, the Customer is invited to contact the data processing manager, Matthieu VILPASTEUR :
- by email :[email protected]
– par voie postale : Calle Antigua, 17 – 18690 ALMUÑÉCAR – Granada – España
Any complaints may be addressed to the french Commission Nationale de l'Informatique et des Libertés(www.cnil.fr).
ARTICLE 4 : INTELLECTUAL PROPERTY
The trademarks, logos, signs as well as all the content of the site (texts, images, sound, etc.) are protected by the Intellectual Property Code and more particularly by copyright.
Photo credits : © Vanessa Doucet Photographies. Reproduction forbidden. All rights reserved
The User must seek the prior authorization of the site for any reproduction, publication, copy of the various contents. He undertakes to use the contents of the site in a strictly private context, any use for commercial and advertising purposes is strictly prohibited.
Any total or partial representation of this site by any means whatsoever, without the express authorization of the operator of the website would constitute an infringement punishable by article L 335-2 and following of the french Intellectual Property Code.
It is reminded in accordance with article L122-5 of the french Intellectual Property Code that the User who reproduces, copies or publishes the protected content must cite the author and his source.
ARTICLE 5 : RESPONSIBILITY
The sources of the information disseminated on the sitewww.vueltacostatropical.cc are deemed reliable but the site does not guarantee that it is free from faults, errors or omissions.
The information provided is presented for information and general purposes without contractual value. Despite regular updates, the sitewww.vueltacostatropical.cc can not be held responsible for the modification of the administrative and legal provisions occurring after the publication. Similarly, the site cannot be held responsible for the use and interpretation of the information contained in this site.
The site www.vueltacostatropical.cc cannot be held responsible for any viruses that could infect the computer or any computer equipment of the Internet user, following use, access, or download from this site.
The site cannot be held liable in the event of force majeure or the unforeseeable and insurmountable act of a third party.
ARTICLE 6 : SERVICES, CONTENT OR LINKS EXTERNAL TO THE SITE
Hypertext links may be present on the site. The User is informed that by clicking on these links, he will leave the sitewww.vueltacostatropical.cc . The latter has no control over the web pages to which these links lead and cannot, under any circumstances, be responsible for their content.
Likewise, the sitewww.vueltacostatropical.cc may include external content services or content links (Youtube, Facebook, Instagram videos, etc.). The Company has no control over the web pages to which these links lead and cannot provide information about the collection and processing of data by these third parties. The User is therefore responsible for consulting the privacy policies of the providers of these services and/or content.
The Company informs the User that external content providers may process personal data for purposes other than those initially set.
ARTICLE 7 : COOKIES
See sectionCookie Policy (EU)on our site
ARTICLE 8 : APPLICABLE LAW AND COMPETENT JURISDICTION
La législation espagnole s’applique au présent contrat. En cas d’absence de résolution amiable d’un litige né entre les parties, les tribunaux espagnols seront seuls compétents pour en connaître.
For any question relating to the application of these T&Cs, you can contact the publisher using the contact details listed in Art. 1.
ARTICLE 9: MODIFICATION OF THE GCU
The Company reserves the right to modify these general conditions of use at any time.
Any modification of the general conditions of use will enter into force at the time of its publication on the site.www.vueltacostatropical.cc.It is therefore the responsibility of the User to regularly consult these general conditions of use in order to keep abreast of any updates.
